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About The Clarion Hotel Winnipeg

The Paletta Group

The Paletta Group is a proud, Manitoba family-owned management company that employs over 400 people. They have specialized in real estate and hospitality services and concepts for over 40 years. It is a third generation company of innovative leaders who represent complete, full service hospitality operations. Its dedication to customer satisfaction has resulted in several awards for their properties.

The family is defined by their entrepreneurial spirit and is highly involved in the community. In 2005, the company received the Order of the Sons of Italy and Canadian Italian Business Professional Association (CIBPA) President’s Award. In 2006 they were selected as an Ernst & Young finalist in the category of Real Estate for the Entrepreneur of the Year Program in the Praries.

The company continues to grow and expand its operations.

Mission Statement

The Paletta Group owns and operates properties based on the foundation of solid character and integrity. There is a commitment to uphold employees, customers and the community.

The Paletta Group provides “best practices” as a standard of accommodations and guest services in all aspects.

Seeking to provide value, quality, excellence and innovation in fulfilling the needs of the customer.

Vision

To be recognized as the best hotel management services team guided by shared values. Each employee is a team member and as such is fully empowered to consistently strive to exceed the expectations of the customers.

Core Values

The Paletta Group is founded on principles built upon family heritage that embrace anticipating the needs of the customer and treating all employees with respect. Core values have been developed in response to this commitment to service. They include:

• Inspiring employees by providing training, mentoring and recognition.
• Building trust-based relationships by striving to exceed customer expectations.
• Conducting all interactions in a fair, ethical and honest manner.
• Respecting the community by being wise stewards in areas of safety, use of resources and care of the environment.
• Embracing technology that will simplify and enhance corporate processes and performance. Pursuing growth that provides a meaningful return on investment for all shareholders, employees, customers and suppliers.